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...we will have your property rented and occupied
making your investment profitable....
Services and Fees
Service is the foundation of our Property Management Team.
At Solid Ground Property Management we understand that poor service is the most expensive fee one can ever pay. New property owners will sometimes self manage, hoping to save a buck or two, by doing everything themselves. What they soon realize is that time is money. It is much easier to have a professional property management company, handle the day to day operations, without the hassles and headaches and simply collect a check each month.

Our services are very affordable for you the owner. We will have your property rented and occupied making your investment profitable. We are one of the lowest cost FULL SERVICE PROPERTY MANAGEMENT COMPANIES IN SOUTHERN CALIFORNIA. We do not sacrifice the quality of service for affordable pricing. We are confident in our services and we know you will be satisfied!!!


Marketing
Effective marketing is the single most important part in renting your home.
In today’s competitive market, we have found that most renters are more comfortable with computers than newspapers and we actively cater to that segment of the market 24/7. Solid Ground Property Management networks with many different web sites, including The Real Estate MLS, Rentals.com, Craigslist, Trulia, Google, Realtor.com, broker networks and leasing agents.

We also work very closely with many relocation companies and large corporations who have employees that are being relocated to the Inland Empire area and are in need of housing, and when they come we find them the perfect home. There are instances when posting a yard sign is all that is needed to produce a good tenant. We market properties All Day… Every Day…. and We Never Stop!!!

We help owners maximize their investment income through smart management of their rentals. We take pride in our work and in making your life as an owner/investor easy. We stay on top of the law so as to protect you and manage risks.

Please look at the services we offer and give us a call to discuss your particular needs. We look forward to earning your business and becoming your Trusted Business Partner!

The Solid Ground Real Estate Group, Property Management Division, specializes in affordable full-service Property Management, and Property care in The Inland Empire, Counties of San Bernardino and Riverside. Full-service Property Management means, we efficiently manage the entire process including turnover, leasing, ongoing maintenance, and accounting for your property. We take great pride in our ability to meet and exceed expectations by providing the highest return possible for property owners while at the same time providing quality housing for our residents. Screening includes a complete credit check, a criminal background check, a verification of income, and a validation of rental history.

We manage a large number of properties including residential homes, townhouses, condominiums, cottages, and multi-unit properties.

We maintain great relationships with our vendors who are licensed, and insured, which assures the best quality workmanship, best prices (often at a discount), and professional and prompt service to tenants.

Low Fees:
Our standard full service management fee for a single family home is 6.5% with a minimal of $110.00 per home. Compared to 8%-10% elsewhere with other companies.

Our standard Finder's Fee ranges from a minimum of $299.00 to a maximum $595.00, compared to a minimum of 40%(and often as high as 60%)of the first month's gross monthly lease income elsewhere.

Plus, we don't charge a Lease Renewal Fee, which can often be as high as 50% of one month's rental income every time your Tenant renews their lease. Our Fees are staight-forward with no gimmicks or hidden costs. We save you money when we can!!!

Full Service Management Include:
  • Provide Monthly & Year-End Accounting Statements ready for your CPA
  • Collection of rents
  • Auto deposit rents into bank account
  • Handle all legal notices
  • Type up legal rental leases and addendums
  • Provide 24-hour emergency maintenance access to tenants
  • Oversee maintenance issues
  • Work with licensed and insured vendors
  • Schedule walkthroughs upon tenant move-out/move-in, tenant request, a heads-up call from a vendor or complaints from neighbors
  • Provide customer service to tenants and owners. Act as an intermediary.
  • Upon a tenant vacating, handle all details associated with move-out and maintenance to prepare for re-renting, return of security deposit within legal time frame, advertise and show property, screen applicants, approve and handle all legal paperwork associated with a new lease. Ensure a smooth move-in for tenant while minimizing vacancy and loss of income for owner.
  • Provide Market Analysis as conditions change or upon owner request
  • Provide Additional Value Added Services such as: Annual Preventative Maintenance Checks,
Current Tenants:
Rent
You can pay your rent, any other charges, and submit maintenance requests online via your Tenant Portal.
Rent is Due on the 1st of each month and is considered late after the 3rd of the month. If the 3rd falls on a weekend or holiday, you have until the next business day before the rent is considered late. Maintenance
Maintenance requests can also be emailed coming soon If you are experiencing an AFTER HOURS MAINTENANCE EMERGENCY, please call our answering service at (951)769-6240
There are few emergencies. Emergencies pertain to issues with fire, flood, uncontrollable water, backed up sewer, electrical problem endangering life, or the smell of gas. Issues with heat, air-conditioning, dishwasher, sprinklers, power outage etc. are not emergencies – though we recognize each of these issues as a priority and will remedy ASAP. For emergencies involving gas or immediate electrical danger, call gas or electric compamy, and if necessary 911.

Moving Out
If the time comes that you would like to give 30 Days’ Notice to Move, please either fill out a 30 Day Notice Form with all residents, or email assist@portolarentals.com who can navigate you through this process. From that point, you will receive a move out packet with all relevant information including a Cleaning Guide.